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Return and Refund Policy for MKS Moto

Last Updated: 9/27/2023

Thank you for shopping at MKS Moto. We strive to provide our customers with high-quality products and a seamless shopping experience. In the event that you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.

Please contact our customer support team at mksmotokicks@gmail.com or 610-823-2875 to initiate the return process. We will provide you with instructions on how to return your item.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer's policies.

 

 

Exchanges

If you would like to exchange an item for a different one, please contact our customer support team at mksmotokicks@gmail.com or 610-823-2875. We will guide you through the exchange process.

Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for the return or replacement of the item at no additional cost to you.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

  • By email: mksmotokicks@gmail.com

  • By phone: 610-823-2875

  • By mail: 625 Benjamin Franklin HWY Birdsboro, PA 19508

 

Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about our policies and procedures regarding returns and refunds.

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